What We Collect & Why
When you create an account, we ask for your mobile number, a password, and your wallet details so deposits and withdrawals can route correctly. Each session logs your IP address, device type, browser version and the pages you visit so we can detect unusual login patterns
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and block unauthorised access attempts. Payment records show the amount, timestamp, wallet type and transaction ID for every bKash, Nagad or Rocket transfer you make, and we hold those records for account reconciliation and dispute resolution. We do not sell your personal data to third parties,
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and we do not share payment details outside the core transaction flow unless local law requires it. Cookie files track session state, language preference and login status; you can disable non-essential cookies in your browser settings without losing core account functions. If you join a loyalty
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tier or enter a promotion, we store your tier level, promotion history and reward balance to calculate eligibility and issue credits. Geolocation data may be collected where the service is region-restricted, and we use it solely to confirm access eligibility under local law. Data retention periods
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vary by type: active session logs are kept for ninety days, payment records for five years to meet financial audit requirements, and account profile data until you request deletion or close your account. You have the right to request a copy of your data, ask for
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corrections, or submit a deletion request by contacting support; we aim to process data requests within fourteen business days. This policy applies to users in Bangladesh and other eligible regions where bb1111 operates; access depends on your local law, and you are responsible for confirming that
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using the platform is permitted in your jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.